In a statement on Saturday, the NIMC confirmed the problem, which is attributed to ongoing maintenance.

“The National Identity Management Commission (NIMC) wishes to inform the general public that its NIN verification Service (NVS) is temporarily unavailable due to the maintenance service being carried out by one of the Commission’s network service providers,” the statement said.

“The NIMC wants to assure the public that verification and authentication services would be restored once the maintenance is concluded.

“The Commission apologizes for any inconvenience this might cause our esteemed customers, as all hands are on deck to ensure speedy restoration.

“Meanwhile, the public can make use of the alternative Tokenisation verification platform.”

The affected NIMC portal allows third parties to confirm the identity of customers.

Apart from telecoms firms, financial institutions and government agencies also rely on the service.

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